Levels & fees
Every rule is published: how you level up, what you pay and when you get paid. No black boxes.
Fee comparison
| Freelancer fee | Service fee | Proposals | Payout to your wallet | |
|---|---|---|---|---|
| Neon | 8% → 5% | 3% | Free | Instant to wallet / InstaPay |
| Upwork | 0–15% | 3–10% + contract fee | Paid Connects | USD → bank / Payoneer |
| Fiverr | 20% | 5.5% + $3.50 (<$200) | — | USD → Payoneer / PayPal |
| Mostaql / Khamsat | 15% / 20% | 2.75% / — | Limited | PayPal / Payoneer |
- Founding 50: the first 50 identity-verified freelancers with a live service pay 0% commission for 12 months from the day they qualify, and keep the Founding 50 badge.
- Launch offer: 0% commission on your first EGP 20,000.
- Loyalty rate of 5% after EGP 50,000 billed with the same client.
- VAT (14%) applies only to platform fees, never to your work.
- Gulf corridor: 10% freelancer + 5% client fee (covers FX and card/BNPL costs).
Freelancer levels
| Orders | Rating | Lifetime earnings | |
|---|---|---|---|
| • New | — | — | — |
| ↑ Rising Talent | ≥ 3 | ≥ 4.5★ | — |
| ◆ Pro | ≥ 10 | ≥ 4.7★ | ≥ EGP 30,000 |
| 👑 Elite | ≥ 25 | ≥ 4.8★ | ≥ EGP 150,000 |
Levels are recalculated automatically. Any account restriction always comes with a named reason and a 48-hour appeal path.
Escrow
Funds are held by a licensed payment partner until the client approves.
Auto-approve after 7 days
If the client doesn't respond to a delivery, payment releases automatically.
5-day clearance
Then withdraw instantly to InstaPay or your wallet, fee-free.
Double-blind reviews
Neither side sees the other's review until both submit or 10 days pass.